Glossary

MRR

Monthly Recurring Revenue
Quick definition: Monthly recurring revenue. The pulse of SaaS companies; weekly tracking is a sign of a healthy business.

How to calculate

MRR = Total monthly payments from all active subscribers.

Important: one-time sales are excluded — only recurring revenue counts.

Annual subscriptions are divided into monthly: a subscriber paying $1,200/year adds $100/month to MRR.

Types of MRR

New MRR: Revenue brought in by newly acquired customers.

Expansion MRR: From existing customers upgrading.

Contraction MRR: From plan downgrades (negative).

Churned MRR: Loss from canceling customers (negative).

Net New MRR = New + Expansion − Contraction − Churn.

Healthy growth rates

Early stage (year 1): Monthly 15–20% growth is excellent.

Mature stage: 5–10% monthly is sustainable.

Mature SaaS: Even 2–3% monthly is enough; real focus is retention.

Negative MRR growth for two consecutive months = a crisis.

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