Glossary

Multi-tenant

Quick definition: A single piece of software shared by many customers but kept isolated from one another. Onremo is a multi-tenant SaaS.

The apartment building analogy

Think of multi-tenant like an apartment building. There's one building (the software), but every unit belongs to a different tenant (customer). The units are isolated — your neighbor stepping onto their balcony doesn't see yours.

Single-tenant is like every customer owning their own villa — extremely secure but expensive.

Advantages

Low cost: Shared infrastructure lowers per-customer cost.

Fast updates: One update applies to everyone simultaneously.

Easy scaling: New customers are onboarded in minutes.

Security concerns

The biggest concern in multi-tenant environments: data isolation. One customer must not see another's data.

This is ensured at the database layer with tenant_id and at the application layer with strict authorization. Onremo applies these security layers as standard.

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