From kitchen to register, delivery to table — one operation

Restaurants and cafes run one of the most operationally complex chains. Table reservations, online orders, delivery management, kitchen display, shifts — all need real-time coordination.

Restaurants and cafes serve millions of meals daily worldwide. The online ordering wave after the pandemic forced the sector into digital systems. But most operators still juggle 4-5 different apps: their delivery platforms, their own website, table reservations, and the register.

Onremo's restaurant package unifies these pieces. When a customer orders from a delivery app, it instantly hits the kitchen display. It shows up in the delivery rider list. Inventory decrements automatically. The end-of-month report generates itself. The owner can check everything from home.

Systems that work for this sector on Onremo

The systems below work especially well for this sector. Click any of them to view the Store detail page or start a free trial.

Core problems in this sector

1. Multi-channel order chaos. Delivery platforms, phone, table — each comes through a different screen. Where does the kitchen look?

2. Inventory–sales disconnect. Meals go out, but where do ingredients go? One meatball uses 100g of beef; 80 sold today means 8kg of beef should be deducted. Manual tracking is impossible.

3. Kitchen communication. Paper tickets + shouting + hand-waving from server to kitchen. Confusion, late service, customer complaints.

4. Delivery efficiency. 5 riders, 30 orders, overlapping routes. Optimal dispatch isn't a human problem — it's an algorithm problem.

5. Shift planning. Weekend rush, weekday quiet. 25 staff, 3 different roles, leaves, overtime… impossible in Excel.

6. Customer loyalty. Returning customers get no incentive. Profiles that use the delivery app for points but never visit the restaurant.

Onremo's approach

The restaurant package consists of 4 core systems:

  1. Table Manager — Reservations, seating layout, table-based ordering.
  2. Order Hub — Aggregates delivery platforms, web, and phone orders to a single kitchen display.
  3. Delivery Tracker — Dispatch, route optimization, customer notifications.
  4. Shift Smart — AI-driven staff planning.

All managed under one Onremo account. The owner checks daily revenue on mobile, the head chef sees the order list on a tablet, the rider follows the route on their phone.

Recommended package by business type

Cafe (coffee-focused, fast service):

Simple needs. Shift Smart + a basic POS is enough. Add Order Hub if online ordering is in the mix. Total: ~$200.

Mid-segment restaurant (dine-in + delivery):

Full package — Table Manager + Order Hub + Delivery Tracker + Shift Smart. Total: ~$450.

QSR (quick service: burgers, wraps, fast food):

No need for Table Manager. High-volume order processor + delivery optimization are critical.

Fine dining (high-end):

Detailed customer history in Table Manager (favorite wine, allergies, birthdays). CRM integration. Usually no delivery.

Sector-specific details to know

e-Receipt integration: In markets like Turkey, the tax authority requires electronic receipts (e-Adisyon) for food service. All Onremo restaurant systems comply.

Multiple menus: The same restaurant may have a dinner menu, breakfast menu, vegan menu, prix fixe. Flexible menu structure is essential.

Kitchen Display System (KDS): Orders show up on a tablet in the kitchen. Time tracking, ready alerts.

Equipment integration: Printers, card readers, queue devices — legacy POS requires manual setup, modern cloud systems auto-detect.

HR diversity: Interns, freelance, seasonal — restaurant staff work under many statuses. Shift Smart handles this variety.

Case study

Yusuf's Köfteci: a 4-location kebab chain

A classic kebab chain with 4 locations. Before Onremo, each branch had its own delivery-platform account, separate POS, separate Excel reports. The owner spent half his day coordinating between branches.

Three months after switching to the Onremo restaurant package:

−24%
Kitchen prep time
+41%
Delivery efficiency
−3 hrs
Owner's daily office time

Next step

Try the right solution for your business free for 14 days. Go to Onremo and create an account.

For sector-specific questions, browse the FAQ page, or follow the getting started guide.

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